Dryer Vent Ninjas


Privacy Policy


Last Updated: Monday April 29th, 2025

Dryer Vent Ninjas (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard the personal data you provide through our website, forms, and related services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

-Contact Information: name, email address, phone number, service address

-Communication Preferences: opt-in status for email or SMS messages

-Appointment Details: service requests, dates, times

-Technical Data: IP address, browser type, device information

-Usage Data: website pages visited, time spent on pages, form submissions


2. How We Collect Information

We collect information through the following methods:

-When you fill out a form, schedule a service, or contact us directly

-Automatically through cookies and analytics tools

-From publicly available sources or third-party integrations (e.g., scheduling tools)


3. How We Use Your Information

We use your personal data to:

-Respond to service requests and schedule appointments

-Send confirmations, updates, and reminders via SMS or email

-Personalize and improve user experience on our website

-Conduct marketing and promotional outreach (only if you opt-in)

-Comply with legal obligations


4. Text Messaging & Consent

If you provide your mobile number and consent, you may receive SMS messages related to appointments, service updates, or promotions.

-Message frequency varies

-Message and data rates may apply

-Reply STOP to unsubscribe, HELP for support

Consent is not a condition of purchase.


5. Sharing of Information

We do not sell your personal information. We may share your information with:

-Service providers (e.g., CRM, SMS delivery platforms, analytics tools)

-Third-party vendors that help us manage appointments, email marketing, or ad targeting

-Law enforcement or legal entities if required by law or to protect our rights

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience and analyze site performance. These tools may collect data such as:

-Pages visited

-Click behavior

-Device/browser info

-You can manage cookie preferences through your browser settings.


7. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no method of internet transmission or storage is 100% secure.



8. Data Retention

We retain your personal information as long as necessary to fulfill service requests, comply with legal obligations, or for business continuity purposes.


9. Your Rights & Choices

Depending on your location, you may have the right to:

-Access the personal information we hold about you

-Correct or delete your data

-Opt out of marketing communications

-Withdraw consent for SMS or email messaging

To exercise these rights, contact us at [email protected]


10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age.


11. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.


12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.


13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:


Dryer Vent Ninjas
248 N Church St.

Suite 1
Zeeland, MI 49464

(616) 344-6161

[email protected]